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None of these topics match your request? Please send an email to customercare@jacquemus.com or call +33 (0)1 86 47 80 99 from Monday to Friday from 10:00am to 1:00pm and from 2:00pm to 6:00pm CET
None of these topics match your request? Please send an email to customercare@jacquemus.com or call +33 (0)1 86 47 80 99 from Monday to Friday from 10:00am to 1:00pm and from 2:00pm to 6:00pm CET
Due to a peak of orders placed in May and June and the implementation of a new logistics internal process, we are facing unexpected delays to confirm, dispatch and deliver your orders.
Some of you, might also have faced a payment issue when ordering on our website.
We are fully aware of the situation and are trying to find solutions with our partners for all the problems caused to you.
Please be assured that we will take care of every request and order to fix these issues.
Thank you for your patience.